Author Archives: JS

Analytics Personas

Posted on May 16, 2018 by JS

I talk about personas a lot, and with good reason – it’s how we in all facets of SDLC get our heads around our customer, our audience. If you want to build anything you’re gonna need a persona. Most of … Continue reading →

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Interesting find – Data-Aware

Posted on April 24, 2018 by JS

Here’s an interesting find: While interviewing customers to build out analytics personas – I noticed an interesting trend among the users I was interviewing. From the very top of the org-chart, all the way to the bottom, any one of … Continue reading →

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StrengthFinder

Posted on October 10, 2017 by JS

I recently took the Gallup StrengthFinder assessment again, this time for naviHealth. Here are the results:

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IaaS, PaaS, and SaaS

Posted on August 10, 2017 by JS

I recently found this infographic explaining pizza as a service it’s funny and is a great analogy, but after a conversation with an old coworker, I realized that not everyone knows the original definitions of how the ecosystem of products … Continue reading →

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T-Shirt Sizing: Is there nothing it can’t do?

Posted on August 9, 2017 by JS

I recently discovered Planning Poker style T-Shirt Sizing can aid the elicitation process while gathering and ranking pain-points. The job: Gathering pain-points from many Lines Of Business (LOB) related to the process of policy administration for AIG. The goal, incorporate … Continue reading →

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This is Epic:

Posted on July 26, 2017 by JS

My contract with AIG is coming to a close, and I’ll be back on the market shortly. Since I spend so much of my time writing user stories, I thought to express my availability in the same way. As an experienced Product … Continue reading →

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UX Burnout?

Posted on May 12, 2017 by JS

Haven’t heard of UX burnout? Don’t worry neither had I, but looking back over the last umpteen years – I’ve sure felt it. UX burnout is a term coined by UX Designer Benjamin Earl Evans in an article for BoxesAndArrows.com (A publication that incidentally … Continue reading →

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Learned: Spreadsheet calculations that update totals when filtering!

Posted on March 10, 2017 by JS

Ever created a spreadsheet with calculations on a long list, and then experienced frustration when filtering your list because the calculated totals don’t change when cells are hidden? Yeah me too*. (We should hang!) I did some searching and found these … Continue reading →

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Link: The 5 Ways to Know if Your Product Idea is a Winner

Posted on December 18, 2016 by JS

I recently found this post by Jim Semick, Founder/Chief Strategist at productplan.com. The process he describes nearly parallels the UCD process (obviously on a more market-based approach). and why shouldn’t – there’s great power in leveraging your user’s input. Thousands of … Continue reading →

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T-Shirt Sizes: Make good decisions quickly

Posted on November 17, 2016 by JS

I’ve been using the agile approach in one way or another now for the last eight years. There are so many different flavors of agile – but all rely on the team’s ability to make good decisions quickly. Most teams … Continue reading →

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